The dock has a sheltered waiting area, indoor washrooms, picnic areas, a gift shop and canteen service. A dockside café serves simple hot food, including creamy seafood chowder. A golf-cart shuttle can bring visitors between the parking area and dock, but it cannot be reserved; riders must be able to enter and leave the cart and walk to the vessel. Confirm the arrangement if you need help with the approach. Pets are not allowed on the boats, and kennels are available by the dock.
Cruises generally run from mid-May to mid-October, with departures depending on wind and weather; reservations are recommended. That leaves two ways to enjoy the pond: the walk and shoreline are a complete visit in themselves, while the cruise trades more time for the view from inside the fjord.