Great Ocean Road Visitor Information Centre, Apollo Bay

Best first stop for maps, track updates, and restrooms

InsideGreat Otway National Park

Overview

Set right on the Apollo Bay foreshore at 100 Great Ocean Road, this is the region’s official visitor hub and an easy, worthwhile first stop before you dive into the Otways. It’s clean, well run, and known for staff who actually know the trails, tides, and day-to-day realities of getting around.

What You’ll Find

Up-to-date advice on local attractions and the Great Otway National Park, plus free maps and brochures.
Help with bookings and logistics so you can lock in tours, stays, and shuttles without guesswork.
Restrooms and a tidy garden outside with native coastal plants and interpretive signs; there are also quirky sculptures on the grounds.

Why Stop Here for Otways Plans

If you’re tackling the Great Ocean Walk, this is the place to ask about current conditions, tide times, and transport options. Phone coverage on the walk is patchy—Telstra has the best chance of reception along the route—so plan pick-ups and contingencies here before you head out. Apollo Bay has groceries for trail resupplies; stock up before multi-day hikes.

A Note on Park Management

From July 1, 2025, parts of the Great Otway corridor along the Great Ocean Road are managed by the Great Ocean Road Coast and Parks Authority, while Parks Victoria manages the majority of the park. The team here can point you to the right manager for site-specific updates.

Best Time to Visit

Open daily 9 am–5 pm. Drop in right at opening to sort plans before you hit the road or trail; it makes the rest of the day smoother and you’ll catch staff before lines build.

Pros

Helpful staff with current track and tide advice plus free maps
One-stop spot for local bookings, brochures, and practical planning

Cons

Limited gear and supplies—don’t expect camera cards or trail equipment
Closes at 5 pm, so plan errands before late starts

Tips

Ask for current track conditions and tide times if doing the Great Ocean Walk.
If you’ll need reception on the walk, a Telstra SIM has the best chance along the route.
Grab free maps and lock in bookings here before heading into the Otways.
Stock up on groceries in Apollo Bay before multi-day hikes.
Open daily 9 am–5 pm—arrive at opening to plan your day efficiently.