You need to make your own way to 2856 Mossman-Daintree Road; the operator provides no transfers. Book ahead and use its booking calendar to choose a departure, because the timetable shown online is inconsistent. The operation closes through February for vessel refits and property maintenance, as well as on Christmas Day and New Year’s Day.
The gravel walk to the pontoon has slopes and six steps, and the gangway is too narrow for wheelchair users. Contact the operator before booking if you have a mobility or access question.