The café overlooks McLean's Creek and serves coffee, smoothies, sandwiches and sweets. The most distinctive listed treat is Devonshire tea with scones and Davidson's Plum jam; there are also bush-tucker tasting plates. A gift shop carries local crafts, books, teas and other Daintree products. The Centre sits at Cape Tribulation Road and Tulip Oak Road in Cow Bay, roughly two hours by road from Cairns and an hour from Port Douglas after crossing the Daintree River.
The café, elevated walkway and interpretive centre are described as accessible, but natural terrain on the lower boardwalks may not suit every mobility device. The tower has stairs, so not every visitor can use all five platforms.