The attraction is fully indoors, with toilets, baby changing, buggy access and disabled access throughout; some elevated VIP-feeding areas are stair-only, and only assistance dogs are allowed. The Loch View Coffee Shop serves soup, sandwiches, wraps, children’s lunch boxes, Costa Coffee and cakes, with outdoor seating and views towards Ben Lomond. If you drive, use the Loch Lomond Shores car park and check the current parking arrangement before you go. By train, it is a short walk from Balloch station. For a photo of the building, walk the waterfront boardwalk afterwards: the round stone tower and its reflection make a better exterior picture than the signed entrance.