The upper viewing platform is about 20 metres from the car park. To reach the lower one, descend about 200 stairs through tree ferns, then follow a boardwalk to the river and falls. Allow roughly 30–45 minutes for the lower return walk, depending on your pace and stops. The small car park can fill at busy times, so leave some flexibility in your plans.
The lower route is steep and uneven, with slippery surfaces possible. Shoes with grip help, especially after rain; take your time on the climb back.