Place · 0 mi away
Overview
Sitting right on the Great Ocean Road next to Mantra Erskine Beach Resort, this is the easiest first stop if you’re basing yourself in Lorne. It’s more than a brochure stand: inside is the free Great Ocean Road Story exhibit, and the staff are famously good at steering you toward the best walks, waterfalls and beach time for the conditions that day.
What You’ll Find
- Free maps, brochures, touring and transport info, and event updates.
- Personalised advice on walks in Great Otway National Park, plus accommodation and tour referrals.
- Souvenirs, gifts, specialist maps and publications.
- Internet/email facilities, toilets, picnic tables and ample parking.
- The Great Ocean Road Story/Heritage Centre display, plus a playful green‑screen photo setup.
- Visitors also report convenient, staff‑enabled EV charging—ask at the desk.
Why Start Here for the Otways
Tracks in the Otways can change quickly with weather—after rain, waterfalls like Kalimna, Erskine and Sheoak are at their best, but trails can be slippery or closed. Staff can confirm what’s open, what’s safe, and match options to your time and fitness. They’re also a handy source for broader highlights—from local beaches to glow worms at Melba Gully—and can point you to the right agency alerts now that, as of July 1, 2025, parts of the park along the Great Ocean Road corridor are managed by the Great Ocean Road Coast and Parks Authority while Parks Victoria continues to manage most of the park.
Best Time to Visit
Open 9 am–5 pm daily (closed Christmas Day). Weekdays are quieter, and it’s smart to drop in before heading out so you can fine‑tune plans to the day’s weather and track conditions. After rain, build in waterfall time; on dry spells, ask for alternatives where flows are still worthwhile.
Tips for a Smooth Stop
- Grab the What’s On and a free map, then ask for a tailored plan based on your time, fitness and weather window.
- Duck into the Great Ocean Road Story—it’s a quick, worthwhile context setter before you explore.
- If you need to top up an EV, ask at the counter; availability can vary.
Pros
- Free Great Ocean Road Story exhibit inside
- Knowledgeable local staff with up‑to‑date trail and closure info
Cons
- Limited hours (9–5 daily; closed Christmas Day)
- Occasional toilet odour noted by visitors
Tips
- Start here to check current track closures and waterfall conditions.
- Pop into the free Great Ocean Road Story exhibit while you’re there.
- If you need EV charging, ask at the desk; availability can vary.
- Weekdays are quieter than weekends.
- Tell staff your time, fitness and weather window—they’ll tailor a plan.
