The centre is beside the large public car park, which can fill quickly on warm weekends. There is an overflow option nearby, and a bus stop sits close to the main car-park entrance, so Balmaha works without a car as well as by road through Drymen. Centre access changes with the season, so check the current opening information if you are planning around the indoor facilities. The short forest route is not fully accessible, and the centre's current indoor wheelchair access was not confirmed in the available official information.
There is no documented café or menu inside the centre. For food or coffee, the village has the Oak Tree Inn and St Mocha Coffee Shop, which also serves Loch Lomond ice cream. Allow extra time if you are visiting on a busy day, and use the ranger advice to choose between the bay, the forest circuit and Conic Hill rather than trying to do everything at once.